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SCAM ALERT:  A current text message smishing scam claims recipients owe money associated with traffic tickets, tolls, and other fines.  These are not legitimate messages from the Illinois Department of Transportation.  If you receive a message report it to the Federal Trade Commission and/or the FBI’s Internet Crime Complaint Center.

General Inquiries

Address:
Illinois Department of Transportation
Hanley Building
2300 S. Dirksen Parkway
Springfield, IL 62764

Phone:
(217) 782-7820 or TTY (866) 273-3681
(800) 452-IDOT (4368) - IDOTs General Hotline

Web:
You can now submit your concerns, suggestions, or questions online. Your comments will be reviewed during normal business hours (Monday - Friday, 8:00 a.m. – 5:00 p.m. Central Time). Comments sent during the weekend (Saturday and Sunday) and on holidays will be reviewed the next business day. All comments that request a reply will be sent a response within ten business days.

Online web form

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